TERMS AND CONDITIONS
When booking your trip, SLUTCH TOURS will endeavor to arrange the best airfare available in the category you request. The airline tickets issued by the airlines concerned shall constitute the sole contract between these airlines and the passengers and/or tour members of any of these tours. Should you cancel your trip or change air reservations before or after departure, cancellation penalties by the airline may apply.
A deposit of 25% of the total tour price is required at the time of booking a tour. The balance is due no later than 28 days prior to departure of the selected tour programme. If the reservation is made less than 28 days before departure, the entire cost of the tour must be paid at the time of the reservation. Accepted methods of payment include bank transfers, banker’s drafts and wire transfers. Tours reserved within 14 days prior to departure may attract a late booking fee.
Confirmation and initial tour information will be mailed upon receipt of the 25% deposit. Final documents will be mailed approximately 4 weeks prior to departure.
You have the right to cancel a reservation but it must be done in writing either by mail or fax. We do not accept cancellations by telephone. Cancellations received less than 28 days prior to departure will be subject to the following forfeit fees:-
28 – 14 days prior to departure – 25% of the entire tour cost
13 – 7 days prior to departure – 50% of the entire tour cost
Less than 7 days prior to departure – 75% of the entire tour cost (also includes no shows)
No refunds are given for lost travel time; itineraries amended after departure; not appearing for any accommodation, tour, event or other booked activities; and/or cutting short the booked itinerary for any reason.
All quoted tour prices include accommodations based on double occupancy. However, amendments can be made for single occupancy. Should a change of accommodation occur for any reason, SLUTCH TOURS would substitute it with another of similar category.
Our quoted tour prices includes:
- Airport transfers
- Transportation throughout tours
- Entrance fees to all sites mentioned in the programme
- Tour guide’s services
- Breakfast and other meals stated in the itinerary
- Our service charges
SLUTCH TOURS reserves the right to make reasonable changes in the itinerary when deemed advisable for the comfort and safety of passengers, which includes but is not limited to: the substitution of hotels, alteration of the itinerary, and reversing in the order of the places to be visited.
SLUTCH TOURS and its agents give notice that they act only as agents to the passenger in all matters relating to travel and for the various companies, owners, contractors and suppliers providing means of transportation and/or all related travel services and assumes no responsibility whatsoever for injury, personal illness, loss or damage to person or property in connection with any service resulting directly from: act of God; detention; annoyance; delays; expenses arising from quarantine; strikes; thefts; pilferage; force majeure; failure of any means of conveyance to arrive or depart as scheduled; civil disturbances; terrorism; government restrictions or regulations; and discrepancies or changes in hotel services in which it has no control over.
Slutch Tours and other cooperating agencies reserve the right to remove anyone from a programme without refund who acts in a manner which is unsafe for themselves, or inconsiderate or unsafe to others, and/or who ignores the requests of their guide(s) to act in a safe and responsible manner. On advancement of deposit to SLUTCH TOURS, the depositor agrees to be bound by the recited terms and conditions.
The participant, by engaging SLUTCH TOURS and making a deposit and/or full payment for travel arrangements specified, acknowledges the position of SLUTCH TOURS as stipulated by the foregoing, and agrees to hold SLUTCH TOURS blameless in making arrangements on his/her behalf, provided the same shall be made through generally accepted owners, suppliers, wholesalers and/or contractors at the time of engagement, and further agrees that restitutions damages, if any are claimed, shall be sought directly from the owners, wholesalers and/or contractors. The participants further agree to abide by the terms and conditions of this proposal of SLUTCH TOURS for services to be performed.
We strongly recommend, for your own protection, that you and all members of your party take a suitable short term traveller’s insurance policy to cover baggage loss, accidents, medical emergencies, trip cancellations and the cost of assistance, including repatriation, in the event of an accident or illness whilst you are abroad and it is your responsibility to ensure the insurance you purchase is suitable and adequate for your particular needs. We recommend that you contact your physician before beginning your tour and that you ask him or her to provide you with the current World Health Organization (WHO) or Center for Disease control (CDC) recommendations for the country(s) you will visit on your tour. SLUTCH TOURS takes no responsibility for any health requirements in Ghana , although, where possible, SLUTCH TOURS will try to provide current information.